We are currently down for maintenance at this time and are diligently working to get the system back up as soon as possible. During this time of maintenance, the Online Access will be unavailable. We apologize for the inconvenience.
Liberty First Career Opportunities Join the "best small company to work for"
Contact Center Representative - Lincoln
Contact Center Representative – Lincoln
Full-Time with Full Benefits Package
Do you enjoy helping people solve problems? Is your goal to provide a high degree of customer satisfaction and be rewarded for your efforts?
Then this might be the perfect role for you! Our Contact Center Representative is primarily a phone/chat/web-based position located within our Main location’s Contact Center at 46th and R in Lincoln. Our reps solve our members’ needs in a respectful, efficient manner from beginning to end – all facets of banking support. This is a great opportunity to be a problem-solver!
The ability to be flexible and develop a working knowledge of our products/services will allow the perfect candidate to expend their sales and service culture in a growing organization!
Along with demonstrated customer service skills (1 to 2 years), the ability to proactively solve problems (6 months to 1 year) is required. At least 6 months to 1 year of working in a team atmosphere and using various business applications on the computer is also required. Previous financial institution experience is helpful, however, training is available for a quick learner. This is not a “scripted role” so the perfect applicant will be able to be flexible and provide all services in a professional manner.
Full-time position with complete benefits package and incentives!
Teller - Lincoln
Teller – Full Time with Benefits (Lincoln, NE)
Position Type: Permanent, Full Time (40+ hours per week), Benefits and Overtime Eligible
Compensation: Teller Trainee wages start at $13.00 per hour with additional incentives and a company gainshare plan
Location: Lincoln, NE (training will primarily take place at 501 North 48th Street and permanent, local branch assignment will occur after a 120-day review)
Hours: Shifts vary between the hours of 7:20 am and 6:10 pm Monday thru Friday and include a rotating Saturday shift. Our hours of operation are 7:30 am to 6:00 pm Monday thru Friday and 8:30 am to 12:00 pm on Saturday. We are closed on federal bank holidays.
Required Experience: 1+ years of cash handling, 1+ years of customer service (previous banking or sales experience is a plus)
Required Skills: Well-developed interpersonal skills, intermediate mathematical skills (calculations and concepts involving decimals, counting bills, making change, percentages, fractions, etc.) and the ability to make independent decisions within pre-defined guidelines
Description of Responsibilities: Liberty First Credit Union is a non-profit, person-centric financial institution. Our tellers serve our members by performing transactions, providing exceptional customer service, and making beneficial product recommendations. Each teller is assigned a private cash drawer where they are responsible for tracking their incoming and outgoing cash. Other duties will include transactions to deposit/loan products, the sale of money orders/cashier checks/gift cards, redeeming savings bonds, completing member check order requests, processing credit card cash advances and payments, assisting members in and out of the safe deposit area, encoding of savings bonds and the scanning of checks. Tellers are our front-line fraud defense and are charged with protecting the members and the credit union from monetary loss. Therefore, our tellers are trained to detect and report scams, examine checks for endorsements and negotiability, verify members’ identification and examine bills for authenticity.
Career Development: LFCU seeks to invest in high-quality associates though our Teller Development Program. Personal development will be encouraged and facilitated from day one. Tellers will be empowered to make improvements for their continued success, increasing the depth and breadth of their job competencies and responsibilities. The program is designed to encourage personal growth, increase job satisfaction and engagement, and accelerate pay raises beyond the annual performance review and merit increase. Teller development also involves shadowing other departments so that our staff can explore personal interests and discover fulfilling opportunities for career growth.
Benefits: Low-deductible, competitive health insurance, vision insurance, pre-tax flexible spending accounts (child care and medical accounts available), and pre-tax supplemental insurance (provided by AFLAC)
Free (Employer Paid) Benefits: Paid holidays (available immediately), vacation time (2 weeks per year available after 6 months of employment), sick time (2 weeks per year available after 90 days), personal days (minimum of 16 hours after 1 year with opportunities to earn more), flex time, family medical leave, tuition reimbursement (available after 1 year), fitness club reimbursement, company apparel, dental insurance, life insurance, short term and long term disability, 401(k) match, retirement plan profit share (equal to 5% of the associate’s annual salary), anniversary awards and an annual gain share bonus
How to Apply: Liberty First Credit Union is proud to have been recognized as KFOR's Best Small Company (<100) to Work For and Best Credit Union. If you are interested in a career with Liberty First, please click the ‘Apply Now’ button below to submit an application.
Mortgage Processor - Lincoln
Full-Time with Full Compensation Package…plus Team Incentives!
Liberty First Credit Union is growing, and we are currently searching for driven, courageous, and enthusiastic professionals to join our Mortgage team!
Our Mortgage Loan Processor is responsible for coordinating the overall mortgage loan process from origination to closing by ordering and processing all mortgage loan documentation needed for the final approval and closing. Order verification, certs, appraisals, title policies, etc. to meet underwriting guidelines. Review, update and verify for accurate – attention to detail is a must!
- 2 or more years of mortgage/title/escrow experience required with various mortgage loan products
- Strong technical, problem solving and team characteristics
- Ability to contribute to positive member relations and demonstrate well-developed interpersonal skills
- High degree of initiative and drive necessary to work in a fast-paced, ever-changing industry
Teller - West Omaha
Teller – West Omaha (Full-Time with Benefits)
DO YOU VALUE ACCURACY & ACCOUNTABILITY?
ARE YOU A POSITIVE PERSON WITH A CHEERFUL DEMEANOR?
Liberty First Credit Union is currently searching for an energetic and outgoing Teller to serve our members at our new branch in West Omaha. This is a permanent, full-time position where you will work as part of a cohesive team to provide excellent member service. All experience levels are invited to apply.
Applicants must be flexible with their schedules as our teller shifts vary between the hours of 7:20 AM - 6:30 PM, Monday thru Friday. Positions also include a Saturday morning rotation. We are closed on federal bank holidays.
Our Teller staff is empowered to perform a wide variety of duties including:
- Assisting members in a positive and helpful manner
- Combating fraudulent activity & completing Suspicious Activity Reports as needed
- Credit card cash advances and payments
- Tracking incoming and outgoing cash within an assigned teller drawer
- Assisting members in and out of safe deposit area
- Balancing and preparing daily check deposits
- Assisting lending and new account staff with onboarding of accounts and loans
- Ensuring member confidentiality
- Communicating to members the benefits and features of our products and services
LFCU has developed an industry leading teller development program that encourages internal advancement. If you value personal development, you will always find opportunities for continuous growth!
Candidates should be prepared to travel to Lincoln, NE for interviews, onboarding and training. We thank you in advance for your flexibility.
Full-time associates at Liberty First Credit Union enjoy benefits such as: Sales Incentives, Flex Time, Fitness Reimbursement, FREE Life Insurance, FREE Short Term Disability, FREE Long Term Disability, FREE AD&D Insurance, Tuition Reimbursement, FREE Dental Insurance, AWESOME Medical and Vision Insurance, FREE Company Apparel, Paid Holidays/Personal Time/Vacation and Sick Leave, 401(k) matching and Profit Share, Goal-based Gain Share and much more!
For all job opportunities, candidates should apply online by selecting the role above for which they would like to be considered and then selecting the "Apply Now" button. You may also print our application form or stop by any Liberty First location to pick up an application. All applications picked up in the branch or printed should be sent to:
Liberty First Credit Union
Attn: Human Resources Team
PO Box 5248
Lincoln, NE 68505
Laura Erickson (Director of HR)