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FAQ's for LFCU's Rewards Program!  

What is UChoose Rewards?
UChoose Rewards is a rewards program where you can earn points for using your Liberty First Debit and Credit Cards. Redeem your points for thousands of items from a huge online rewards catalog. You can view the catalog online at www.uchooserewards.com once you activate your new Liberty First MasterCard Debit and/or Credit Card and register it on the site. Please noteYou will be in viewing mode at any time you have less than 1,500 points, the minimum points needed to redeem.  All cards on the account must be registered on www.uchooserewards.com to see the pooled amount. Additional cards in your household will need to be linked to your cards to see the combined balance.

How are points earned?
You will earn 1 point for every net $1 spent using your Liberty First MasterCard Credit Card. You will earn 1 point for every net $2 spent using your Liberty First MasterCard Debit Card (purchases must be signature based to earn points). You can earn bonus points by shopping with the merchants listed on www.uchooserewards.com.

Where can I earn points?
You earn points everywhere your card is accepted.
Traditionally, reward points are redeemed on a website and then the member waits for the merchandise to be delivered.

Can I share points with my other accounts?
All cards within an account (joint accounts) automatically earn together however, both cards will need to be registered on the UChoose Rewards site. You can "link" other cards you have together for more purchasing power. To "link" additional cards log into UChoose Rewards, click on "Preferences" and scroll to the bottom. From there you can click on "Learn How" under "Link Another Account To Your Program".

When can I redeem points?
You can start redeeming points once you have accumulated 1,500 points. It can take up to 40 days for your points to be credited to your account. At any time you are below 1,500 points the site will say you are in "viewing mode" when looking through the online catalogs. There is a "Wish List Tracker" that will let you know when you have earned enough to redeem a specific item.

How do I redeem points?
Visit www.uchooserewards.com, login (first time users need to register and create a user profile), redeem your points. It's that easy! The minimum point balance to begin redeeming is 1,500. Please note: At any time you are below 1,500 points the site will say you are in "viewing mode" when looking through the online catalogs.

What can I redeem points for?
Gift cards, e-gift cards, event tickets, merchandise, activities, travel, and even cash (1500 points = $15 cash reward).

What is In-Store Pick Up?
With in-store pick up, you continue to browse the online catalog and redeem you points - but now, some merchandise is available to be picked up at a local retail location (currently includes Best Buy). You can specifically search for merchandise that is available in store, enter your zip code and a radius of up to 100 miles to determine which stores have what you are looking for, and in 30-45 minutes you will receive an email letting you know your merchandise is ready to be picked up.

I don't recognize the account number on the Points Detail page?
The UChoose Rewards website lists your redemption account number as the last digit of your membership number, plus the number identifying your checking account. This number is only a reference for you when you are in UChoose Rewards.

How do I get help with my UChoose Rewards?
We offer various options for UChoose Rewards points assistance. Contact the Credit Union directly by calling 402.465.1000, M - F, 9:00am - 5:00pm (CST); speak with a Uchoose representative by calling 844.321.3511, M - F, 8am - 8pm (CST); or use the UChoose Rewards "Live Chat" feature at www.uchooserewards.com which is available M - F from 8am - 8pm.